Frequently Asked Questions

We use only the highest quality fragrances. Our greatest concern is the excellence of our fragrances. Fragrances must smell on the stick as they do when burned, and they must be true to their nature. We also use up to ten times the amount of fragrance oils used by other brands. Our 11" sticks burn for over an hour. The end result is a treat for the senses that is undeniably Wild Berry.

We are retailers at heart, and understand a retailer's needs. Our staff is friendly, knowledgable, and eager to assist you. Even though our products are sold all over the world, you will always get one-on-one assistance. We also help you with merchandising through our effective display materials -- point of purchase signs, door signs, and our simple inventory system are included with each starter kit.

No. Our displays are for use in displaying Wild Berry products only.

We ship most orders within 24 hours via UPS or FedEx Ground. Others shipping methods are available. You can get more details about shipping at our Shipping & Terms page.

Yes. The minimum opening order is $350.00. The minimum re-order is $100.00.

No. Due to the amount of items we provide not all colors or variations can be pictured. Many of the items we carry are of varying styles, and some come assorted. We do our best to keep a variety of items in stock. If you have specific questions, please Contact Us.

Yes. Once your credit application is submitted, the approval process takes approximately 14 business days. You can find more information about terms and conditions on our Shipping & Terms page.

We offer you a no risk guarantee. If for any reason you are not satisfied with our product, we will buy back your remaining stock. If for some other reason you need further information about our return policies, please Contact Us.

Please Contact Us with any further questions.

Due to State and Local guidelines issued in response to the ongoing COVID-19 outbreak we are experiencing a delay in order shipping.  Thank you for your patience and we will ship all orders as soon as possible.